Thursday, May 13, 2021

9:00 AM-10:00 AM

  • Government/Non-Profit Member $20.00
  • Judge Member $0.00
  • LBA Solo Section $25.00
  • LBA YLS Member $15.00
  • Member $40.00
  • Non-Member $80.00
  • Paralegal Member $15.00
  • Sustaining Member $36.00

May 12, 2021 11:00 PM

A reservation is required in advance of the program. Registrants will receive a confirmation e-mail the day before the event which will contain a link to join the meeting via Zoom and attachments of the handout material and CLE activity code and instruction on how to file with the Ky Bar Association (PDF files).

If 2020 taught us anything, it was how valuable it was to have up-to-date technology. Those who had the latest infrastructure in place were able to pivot quickly and maintain secure communication with clients and coworkers, while others around the globe were scrambling for any quick solution and trying to adapt to the changing world.

In both instances, we began to miss something that most of us took for granted - the human connection. When we did connect with our co-workers and clients, it was from a different perspective, as home offices, living rooms and kitchens tables replaced lush offices and conference rooms. 

In 2021, technology has become more than something to make our office function. We are doing better at trying to maintain “business as usual”, and now, those barking dogs, noisy children and surprised spouses popping up in the background no longer phase us. In fact, most of us can now empathize and that endears us. Technology is becoming a new type of support system to nurture and communicate with our coworkers and clients, and ironically, it is helping to sustain the human connection each of us appreciates a bit more. 

Agenda/Learning Objectives:

During this webinar, we will explore:

  • Eliminating repetitive activities and fostering work/life balance for co-workers
  • Increasing communication and human connection
  • Relating to the “aftermath” clients are coping with and turning on the client empathy meter

About Our Presenters:

 Nancy Griffing – CEO/Managing Partner, 3545 Consulting – Global

 As the CEO and a Founding Partner of 3545 Consulting – Global Nancy Griffing is passionate   about helping law firms work smarter and more efficiently through technology.

 Nancy’s legal technology career dates to 1990, when PC computing was just coming into play,   and the paper industry was alive and well (in part, thanks to legal). She has seen many developments through the years and watched as the industry grew from the roots up into the clouds. Her time and experience in legal IT have given her an acute ability to see broader picture and help legal practices look beyond what may be trending at the time, to make prudent long-term technology investments that will take their businesses well into the future.

Working with thousands of law firms through the years, Nancy understands the unique challenges they face, and as importantly, that each client requires their own plan specific to the people who make up their practice and how they use the technology. She is a frequent speaker and content expert within the legal industry. 

 Robert Rice – Director AAC Department/Founding Partner, 3545 Consulting – Global

 Robert Rice has been providing law firms with software and business solutions to help in areas of   practice management, and billing systems, including areas such as data automation; reporting;   work-flow analysis; and risk migration for over 25 years. As the Director of the AAC department   and a Founding Partner of the 3545 Consulting – Global, he oversees the team that works on the  customization of programming, reporting, and analytics, as well as data conversions. In addition to managing the team, Robert’s is involved in the many aspects of data manipulation and transformation.

While his main role focuses on the technical aspects of legal tech, Robert has a passion and understanding of the ethical obligations and challenges law firms face, as well as the struggle to find work/life balance in today’s world. This knowledge, coupled with his years of experience in legal technology, and running his own business, are integral factors in helping law firms identify, improve upon, and harness the technology to bring efficiency to the practice and allow more time outside the workplace.

Cancellation Policy: All cancellations must be received by the LBA 24 hours in advance to receive a credit or refund. Substitutes will be allowed. This is a LIVE program and any post-event recordings will be subject to the On-Demand fee(s).

Credit Status: Pending
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